By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Statement regarding personal information provided by you. Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at email@example.com. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
All orders are sent by volunteers or our chosen couriers. Orders are sent on a next working day service unless otherwise stated. Delivery costs are free within Tower Hamlets, £2 for deliveries within the UK, and £5 for deliveries outside the UK.
We accept payment by PayPal or by bank transfer.
If you have paid via your PayPal account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to deliver your t-shirt, the value of the items that are not despatched will be refunded to the original method of payment.
We have made every effort to display as accurately as possible the product that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
Unless otherwise stated, sizes indicated are UK sizes. Please refer to general size guide for clarification.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
All deliveries should be checked immediately. If there are any damages or shortages these must be reported immediately on the same day. We can not be held responsible for goods being delayed, or any sub-sequential losses incurred once they have left our premise.
Given the unprecedented situation we are in, we can not accept returns. We are sure you will love your new solidarity t-shirt but in case you’re not happy with it please send us an email at firstname.lastname@example.org and we will do our best to help.